Moving City Regions Together - Merseytravel

 

Ian Hayman, Marine Operations Manager at Mersey Ferries (which is owned and operated by Merseytravel), explains how his role of ferrying passengers across the Mersey can be challenging, and why he wouldn't want to work on any other river. 

 

 

 

Whether it's comforting a distressed traveller or re-uniting a passenger with treasured lost property, Donna Taylor, a Station Assistant for Merseyrail, says customer service is integral to her job. 

 

These videos are part of our ‘Moving City Regions Together’ campaign, which shows how employees at our member organisations play a vital role in keeping their cities moving.

Find out how you can be part of the Urban Transport Group’s mission to ensure transport plays its full part in making our city regions greener, fairer, happier, healthier and more prosperous places on the Moving City Regions Together homepage