On some days she's a doctor, on others she's a lift engineer... she's sometimes even a counsellor. Transport For London's Christina Francis-Neblett explains why there's more than meets the eye to being a Customer Service Assistant on the London Underground.
Rachel Mair used to commute by bus to work. Now she drives the commuters as part of her work. The London bus driver says she can't wait for the next 10 years in the role.
These videos are part of our ‘Moving City Regions Together’ campaign, which shows how employees at our member organisations play a vital role in keeping their cities moving.
Find out how you can be part of the Urban Transport Group’s mission to ensure transport plays its full part in making our city regions greener, fairer, happier, healthier and more prosperous places on the Moving City Regions Together homepage.