Privacy policy

This website is operated and controlled by Urban Transport Group which remains the data controller and the responsible statutory body in relation to this brand.

The Urban Transport Group processes all data fairly and lawfully in line with the Data Protection Act (2018) and the General Data Protection Regulations (GDPR).

Data Collection

The personal information we collect is that which data subjects provide to the organisation via direct engagement. This includes, but is not limited to information provided via:

  • Feedback
  • Requests for e-updates
  • Job applications and employee information.

Data Processing

Personal information is processed for the following specified purposes and on the basis of our legitimate interests:

  • Processing your requests and delivering services you request from us.
  • Sending you information which you have requested.
  • Auditing the usage of our websites.
  • Monitoring the usage of our websites to enable us to update and tailor our websites to meet the needs of users.
  • Sending marketing information only where a person has specifically consented to this.
  • To comply with our legal obligations including fraud protection and crime prevention.

We may keep a record of those weblinks which are most regularly used, thus enabling us to provide the most helpful information to users on our websites. Such information is held anonymously and you will not be personally identifiable from this information.

Disclosure of your data

We routinely share information with our members. We will only disclose your information to third parties when:

  • There is a business need to do so as we may use third parties to process data on our behalf or run projects in conjunction with other organisations. Should we anticipate such activity we will inform you at the point we collect information from you or at the nearest possible opportunity.
  • We are under a duty to do so in order to comply with a legal obligation or to protect the rights, property or safety of others; this includes, but is not limited to exchanging information with other organisations for the purposes of fraud protection and crime prevention.

Data Retention

We will retain your information in line with the period outlined at the time the data is collected or only for as long as it is necessary for the purposes defined above, such as delivering our services to you.

In the event that we need to transfer personal information outside of the United Kingdom we will take all steps reasonably necessary to ensure that the appropriate safeguards are in place and that your information is processed securely.

Any changes we make to this privacy statement will be posted on this page and where appropriate, will be notified to you by e-mail.

Your Rights

You have the right to request us to stop processing your data. Please note this may result in the withdrawal of particular services you have requested from us where the processing of your data is necessary for the delivery of said services.

You have the right to request the information we hold about you. This is known as a Subject Access Request (SAR). You can use the contact details provided below to make a SAR.

You can contact us about this privacy statement.

If you are ever unhappy with how we have dealt with your request or the use of your personal data, you can contact the Information Commissioner’s Office by email or via the ICO website or by post: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AX.

Cookies

Cookies are files saved on your phone, tablet or computer when you visit a website.

The Urban Transport Group uses the following cookies:

Cookie name Purpose

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We use Google Analytics to track how visitors are using our website and to create analytics reports.
has_js This indicates whether JavaScript is enabled on the user's web browser.

 

Mass Transit Taskforce call for evidence privacy notice 

For the purposes of the UK General Data Protection Regulation (UK GDPR), West Urban Transport Group (‘UTG’) is the data controller. Urban Transport Group Limited based at Wellington House, 40–50 Wellington Street, Leeds, West Yorkshire, LS1 2DE (tel: 0113 251 7204) registered with company registration - 05491588. 

UTG is contacting organisations that may have relevant expertise, experience or an interest in mass transit and associated infrastructure. We process publicly available professional contact information to invite participation in consultation activities and to share information about opportunities to contribute to the consultation. 

We will not share your information with any organisation or third party except in certain circumstances, which are: 

  1. if we have a legal obligation to do so or if we are required or requested to do so by a competent authority such as the police or a court; 
  2. if we need to use or disclose your information to obtain legal advice or in connection with legal proceedings; 
  3. if we need to share your information to protect your vital interests if you are unable to give us consent or it is unreasonable for us to ask for your consent in the circumstances (e.g. if you are injured). 

We will retain your information only for the duration of the consultation and related engagement activities. Your information will be deleted once the consultation process has concluded. 

We process your personal data under Article 6(1)(f) UK GDPR, which allows processing where it is necessary for our legitimate interests. Our legitimate interest is to engage with organisations and professionals who may be able to contribute relevant expertise and views to the Mass Transit Taskforce consultation. 

As a data subject you have a number of rights under the UK GDPR. These include the right to access the information which we hold about you. In some cases, you may have a right to have your personal data rectified, erased or restricted, and to object to certain use of your data. You may object to this processing by contacting UTG 

This would not affect the legality of what we do with your personal data before you make such a request and would not stop us from continuing to use your data to the extent that we do not require your consent. It would stop us from further using data for purposes which require your consent (e.g. marketing). 

If you are unsatisfied with the manner in which we collect or handle your personal data you have a right to make a complaint to the Information Commissioner’s Office. Information about how to make complaints can be found on the ICO website